Privacy Policy
Last updated: January 2025
Synvolve Intellis ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us when you:
- •Fill out our contact or demo request forms (name, email, phone number, company name, message)
- •Subscribe to our newsletter (email address)
- •Use our products and services (account details, usage data)
- •Communicate with us via email, phone, or WhatsApp
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, referring/exit pages, and pages viewed.
How We Use Your Information
We use the information we collect to:
- •Respond to your enquiries and provide customer support
- •Send you product demos, pricing information, and sales communications you have requested
- •Process and fulfil orders for our software products
- •Send you marketing communications (only with your consent)
- •Improve our website and services
- •Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
Data Sharing and Third Parties
We may share your information with:
- •Service providers: Third-party companies that help us operate our business (email providers, CRM systems, cloud hosting). These partners are contractually obligated to keep your data secure.
- •Legal requirements: When required by law, regulation, or valid legal process.
- •Business transfers: In connection with a merger, acquisition, or sale of our business assets.
We use Formspree to process contact form submissions. Formspree's privacy policy applies to data submitted through our contact forms.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for 2 years.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- •Access: Request a copy of the personal information we hold about you.
- •Correction: Request correction of inaccurate or incomplete information.
- •Deletion: Request deletion of your personal information, subject to certain exceptions.
- •Opt-out: Opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us at hello@synvolveintellis.com.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@synvolveintellis.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page with an updated date.
We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Synvolve Intellis
171, Saravana Garden, Pappampatti,
Sulur, Coimbatore — 641016
Tamil Nadu, India
Email: hello@synvolveintellis.com
Phone: +91 99445 59601