Terms & Conditions
Last updated: January 2025
Please read these Terms and Conditions carefully before using our website or services. These terms constitute a legally binding agreement between you and Synvolve Intellis.
Acceptance of Terms
By accessing or using the Synvolve Intellis website (synvolveintellis.com) or any of our software products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
These terms apply to all visitors, users, and customers of Synvolve Intellis.
Our Services
Synvolve Intellis provides:
- •Software products: Synviora (ERP), Fitviora (fitness management), SynvolvePOS (point of sale), and Riya (AI business assistant)
- •Custom software development: Bespoke software solutions for businesses
- •Digital marketing services: SEO, social media management, content creation, and paid advertising
- •Website design and development: Professional web presence solutions
Service specifications, pricing, and terms for individual products and services are governed by separate agreements entered into at the time of purchase or subscription.
Intellectual Property
All content on this website — including text, graphics, logos, icons, images, audio clips, and software — is the property of Synvolve Intellis and is protected by applicable intellectual property laws.
You may not:
- Copy, reproduce, or distribute our content without written permission
- Use our trademarks, logos, or brand elements without authorisation
- Reverse engineer, decompile, or disassemble our software products
- Create derivative works based on our proprietary content
You may share links to our website and reference our products and services with appropriate attribution.
Acceptable Use
When using our website and services, you agree not to:
- •Use our services for any unlawful purpose or in violation of applicable laws
- •Attempt to gain unauthorised access to our systems or other users' accounts
- •Transmit viruses, malware, or any malicious code
- •Interfere with or disrupt the integrity or performance of our services
- •Scrape, crawl, or harvest data from our website without permission
- •Misrepresent your identity or affiliation
- •Submit false or misleading information through our contact forms
Software Licensing
Our software products (Synviora, Fitviora, SynvolvePOS, Riya) are licensed, not sold. Each software subscription grants you a limited, non-exclusive, non-transferable licence to use the software for your internal business purposes.
Licence terms, including permitted users, data limits, and feature access, are defined in your subscription agreement. Licences are specific to the subscribing entity and may not be shared, sub-licensed, or transferred without our written consent.
Payment Terms
Payment terms for software subscriptions and services are specified in your individual service agreement. General terms include:
- •Subscription fees are billed in advance on a monthly or annual basis
- •All fees are exclusive of applicable taxes (GST in India)
- •Payment is due within the timeframe specified in your invoice
- •Failure to pay may result in suspension or termination of services
- •Refunds are subject to our refund policy specified in your service agreement
Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not warrant that:
- Our website will be uninterrupted or error-free
- Defects will be corrected
- Our servers are free of viruses or other harmful components
- The information on our website is complete, accurate, or up to date
To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
To the maximum extent permitted by applicable law, Synvolve Intellis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our website or services.
Our total liability for any claim arising from your use of our services shall not exceed the amount you paid to us in the three months preceding the claim.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu, India.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify you of significant changes by posting the updated terms on this page with a revised date.
Your continued use of our website or services after such changes constitutes your acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Synvolve Intellis
171, Saravana Garden, Pappampatti,
Sulur, Coimbatore — 641016
Tamil Nadu, India
Email: hello@synvolveintellis.com
Phone: +91 99445 59601